Reference

What You Agree To When You Use jk22

These terms set out the rules that apply to your account, your wallet activity and your use of any part of the jk22 lobby — including deposits via Touch 'n Go eWallet, Boost or GrabPay.

Applies to all account holdersCovers Touch 'n Go eWallet, Boost, GrabPaySubject to local law eligibilityUpdated when policy changesContact support for any questions
jk22 What You Agree To When You Use jk22
HOW WE HANDLE THIS

Account Security, Data and Your Rights

Your account data is held securely and used only to operate your account, verify your identity and process your wallet transactions. We do not share your details with third parties outside what is needed to process a payment through Touch 'n Go eWallet, Boost or GrabPay. You can request a summary of what data we hold by contacting support via live chat.

Data Retention We keep account records for as long as your account remains active and for the period required after closure. You may request deletion subject to our legal obligations.
Cookie Use We use cookies to keep your session active and to remember your account preferences. You can manage cookie settings through your device browser at any time.
Account Security Each login is verified by OTP sent to your registered number. If you suspect unauthorised access, contact live chat immediately to freeze your account.
Requesting Changes To update your registered details — email, phone or preferred wallet — submit a request through the account verification section and our team will confirm within the stated review period.
TERMS CONTACT

Reach Us About These Terms

Live Chat Open the chat widget from any page on jk22. It connects you directly to an agent who can answer questions about account rules or specific term clauses.
Email Support Send a written query to our support address if you need a documented response about how a specific term applies to your account or wallet activity.
Account Help Centre The help section inside your account covers common term-related questions, including how withdrawal verification works and what triggers an account review.

Common Questions About These Terms

If something in these terms is unclear, the answers below cover what most people ask before opening or managing an account on jk22.

Yes. Any deposit processed through Touch 'n Go eWallet, Boost or GrabPay is subject to these terms. The transaction is recorded on your account and governed by the same wallet policy.

We update the revision date at the top of the page when terms change. Continuing to use your account after the update date means you accept the revised version.

Your data is retained for the legally required period after account closure. You can request a copy or deletion via live chat, subject to applicable legal retention rules.

Reach out via live chat from any page on jk22. An agent can review the specific clause and your account activity, and escalate to the relevant team if needed.

Access depends on whether local law permits it in your area. These terms apply equally across all supported regions, including players accessing the lobby from Kuching or elsewhere in Malaysia.

The same core terms cover your entire account, including slots, live tables and the Football Sportsbook. Specific product rules may be noted within those sections of the lobby.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.